Privacy Policy

Introduction

Suvegasoft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website suvegasoft.co.uk and use our services.

By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Fill out a contact form
• Request a consultation
• Leave comments on our blog posts

This information may include: name, email address, company name, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Respond to your inquiries and provide customer support
• Send you newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information:

Cookies

We use minimal cookies and local storage for:

• Dark mode preference: Stored in your browser's local storage to remember your theme preference
• Essential functionality: Session cookies required for the website to function properly

We do not use tracking cookies or third-party advertising cookies.

Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing of your personal data
• Data portability: Request transfer of your data to another service
• Object: Object to processing of your personal data
• Withdraw consent: Withdraw consent at any time (e.g., unsubscribe from emails)

To exercise these rights, please contact us at: info [at] suvegasoft [dot] co [dot] uk

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Newsletter subscribers: Until you unsubscribe
• Contact form inquiries: Up to 2 years for business records
• Analytics data: Aggregated and anonymized indefinitely

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please:

• Use our contact form
• Visit our website at suvegasoft.co.uk