# Suvegasoft Case Studies — Work That Ships

> Real client success stories showcasing our AI implementation expertise and results. See how we help businesses build production-ready GenAI solutions.

- Canonical: https://suvegasoft.co.uk/case-studies/
- Every case study is also available as markdown: replace the trailing slash in its URL with `.md` (e.g. /case-studies/clinical-trials.md), or request it with `Accept: text/markdown`

## [Clinical Trials AI Platform: 85% Faster Screening](https://suvegasoft.co.uk/case-studies/clinical-trials/)

_Healthcare & Life Sciences · Global Pharmaceutical Company_

Manual literature review, patient matching, and drug safety monitoring consuming thousands of hours across research teams.

Results: 85% reduction in screening time · 8x faster patient matching · 6x pharmacovigilance throughput · FDA 21 CFR Part 11 compliant

## [On-Device Dental Documentation: Zero Data Leaves the Practice](https://suvegasoft.co.uk/case-studies/dental-documentation/)

_Healthcare · UK Dental Group_

Dentists spending 10-15 minutes documenting each patient. Patient data must never leave the practice.

Results: 85% less documentation time · 200 practices deployed · 0 patient data leaves device · 2 minutes vs 15 minutes per patient

## [Real-Time Voice AI Agent: 70% Calls Without Escalation](https://suvegasoft.co.uk/case-studies/voice-ai/)

_Enterprise · Enterprise_

High call volumes, inconsistent quality, expensive 24/7 staffing. Customers waiting on hold.

Results: 70%+ calls without human escalation · Sub-500ms response latency · 40% reduced handle time · 24/7 availability

## [Modular RAG Document Q&A: 90%+ Fewer Vector DB Writes](https://suvegasoft.co.uk/case-studies/rag-document-qa/)

_Enterprise Knowledge Management · Large Enterprise_

Internal knowledge scattered across 8,000 documents with full re-indexing required every time a document changed—causing slow updates and high computational costs.

Results: 90%+ fewer vector DB writes · 100% on-premise deployment · Zero API costs · 2,000 concurrent users supported

## [Email Agent with RL Fine-Tuning: 5x Faster Than GPT-4](https://suvegasoft.co.uk/case-studies/email-agent-fine-tuning/)

_Enterprise Communications · Enterprise_

Executives searching years of email history with generic LLMs that were too slow, too expensive, and performed poorly on domain-specific retrieval tasks.

Results: 5x faster than GPT-4 · 60%+ error rate reduction · Beat GPT-4 on domain retrieval · Significant cost reduction

## [E-commerce: AI Agents for Automated Customer Service](https://suvegasoft.co.uk/case-studies/ecommerce-agents-example/)

_E-commerce · Confidential E-commerce Platform_

Customer support team overwhelmed with 10,000+ monthly inquiries about orders, returns, and product questions.

Results: 80% of inquiries handled automatically · 24/7 customer support coverage · 92% customer satisfaction with AI agents · 5-minute average resolution time